FAQ

Please empty all contents from dresser and desk drawers prior to moving day. Leaving items inside drawers can add excessive weight to furniture and may result in damage during the moving process.

Furniture often needs to be lifted, tilted, or placed on its side when navigating stairs, hallways, and doorways. Loose items inside drawers can shift, fall out, or cause drawer tracks and frames to break under added weight.

For the safety of your belongings and furniture, all dresser and desk drawers should be completely emptied and packed into boxes before your move. Vertical filing cabinets should also be completely emptied unless otherwise instructed by your moving coordinator.

Absolutely! We are able to take apart and reassemble the majority of typical furniture, such as beds, tables, mirror dressers, and cribs (we do not reassemble cribs, though), at no charge. However, some more intricate items like desk units, home gyms, and playgrounds may come with a slight additional cost.

Yes! We make sure to use floor runners and door jamb protectors as long as safety permits. Additionally, we have Masonite on our trucks together with felt pads that you may purchase at an economical cost for hardwood floors.

Absolutely! We will ensure that you are ecstatic with the arrangement of your new abode’s furnishings before we leave. Before delivery, we often take a stroll with you to determine how exactly you would like for us to set up each room. If possible, organizing this ahead of time can conserve time and avert any chaos.

Despite the likelihood of rain, we will still endeavor to complete your move. It may take a bit more time than originally planned due to adverse weather conditions, but the furniture and boxes are all padded during transport, so they’ll be well-protected from light precipitation. If it starts raining heavily, special pads are used for added coverage while our movers work outdoors. One or two workers typically stay inside with clean feet when this occurs; however, if it rains too intensely, then operations must pause until things clear up again.

Start prepping for the movers now. Utilize an efficient system as you pack to reduce stress and have everything ready before they arrive. Remove all obstacles from your home entrance, such as vehicles and clutter, to allow the moving van enough space to park safely. An added bonus is that packing your own items can result in considerable savings! If you’re thinking of relocating locally, why not consider packing all the non-breakables yourself and leaving furniture assembly and breakable items to us? Not only will this save on your budget, but if you also disconnect and reconnect any appliances before we arrive, that could get rid of an appliance fee too. Moving your own boxes or smaller objects can allow for additional savings as well!

Our service industry thrives on appreciation – when you’re happy with our services, we believe it’s only right to show gratitude for the hard work of our employees. We train them to be diligent and attentive during every move, so any tokens of appreciation are always welcome! Your satisfaction is paramount; after all, that’s why our team works so tirelessly in order to make your transition as stress-free as possible.

When considering the total cost of your move, there are a few primary factors to consider: estimated or exact weight of shipment and distance traveled. However, other elements such as stairs, extended carries, elevators for high-rise buildings and services that require specific timing can increase the overall price tag of your relocation.

We accept all major payment methods, including Cash, Visa, Mastercard, Discover, and Certified Bank Checks. Moreover, if your move is local to the state of Ohio, we also permit Personal Checks as a form of payment.

Before loading your shipment, we will meticulously record a comprehensive inventory with tags and an itemized list of every box, furniture piece, etc., that we are handling. You’ll obtain a copy of this document for your records. At the time when our team delivers your items from storage to you, you can personally verify each item as it comes off the truck – providing added assurance that all pieces have arrived safely and exactly according to plan!

No, our storage type is classified as warehouse storage – a different entity to mini-storage. As we are not designed for customers coming and going regularly, access to your items requires an appointment with 48 hours’ notice plus a minimal fee. Although it’s possible to gain entry in this way, if you need regular access, then selecting mini-storage might be more suitable for your requirements.

At our facility, you don’t have to commit for a certain amount of time. We’re content with whatever duration works best for your needs – be it one week or five years!

The cost of storage is determined by the volume of vaults used and the weight, or estimated weight upon visual inspection. Unlike mini storages that bill according to square footage, our pricing system is different and offers more value for your money. To ensure uninterrupted services are provided, we require customers to set up automatic payments either via credit card or ACH (Automated Clearing House). Charges will be run on the first working day of each month, and billing cycles last over 30 days intervals rather than rolling 30 days cycles.

The stress of moving will be reduced, and it will be simpler and safer overall if you hire a professional mover. Moving can be physically and emotionally challenging and handling bulky or delicate items with care calls for specialized moving knowledge and experience. Similar to other occupations, moving requires specialized tools and experience to be done successfully.

The majority of the moving cost is labor-related. However, you should also allocate resources for moving boxes, tape, and other packing supplies, as well as any additional valuation (also known as “insurance”) that may be required.

Our sales teams take great pride in offering the most precise moving estimates in the business thanks to their many years of experience. We work closely with each customer to fully understand his or her moving needs and to provide a moving estimate that takes these needs into account thanks to our unique sales system. At the time of the estimate, make sure to provide as much information as you can so we can get you an accurate estimate.

We advise setting up your move as far in advance as you can. The more time you have to choose a time and date that works for you, the more flexibility you will have with your move. As a general rule, get in touch with us no later than two weeks before the move date you want.

This choice ultimately depends on your personal requirements, finances, and preferences. Moving in the late fall, early winter, or early spring will probably save you money.

Our Avon Lake headquarters at 638 Moore Road, Unit A serves Avon, Avon Lake, Westlake, North Ridgeville, Sheffield, and Sheffield Lake. Bay Village is served by our Lakewood office. Call 440-653-5990 for a free estimate.

Yes. We provide full-service senior moving support, including coordination with Home Again Transitions, for older adults transitioning to a new home anywhere in the Avon area.

Our Lakewood office at 13000 Athens Avenue, Suite E100 serves Lakewood, Rocky River, and Fairview Park. Call 440-663-1997 for a free estimate. Cleveland is served from our Avon Lake headquarters given its size.

Yes. We regularly manage the elevator coordination, building access planning, and parking logistics that come with condo and apartment moves throughout Lakewood, Rocky River, and Cleveland.

Our Marblehead office at 5686 E Harbor Rd, Unit A4F serves Lakeside Marblehead, Sandusky, Port Clinton, and Huron directly, and coordinates ferry-based moves to Kelleys Island, Put-in-Bay, and Middle Bass Island. Call 419-752-9306 for a free estimate.

We build ferry schedules, seasonal access windows, and on-island road limitations into the plan from the start. Island moves require more lead time than a standard move, so we recommend booking four to six weeks in advance.

Our Strongsville office at 17406 Royalton Rd, Suite A #107 serves Strongsville, Brunswick, Valley City, Columbia Station, North Royalton, Broadview Heights, Olmsted Falls, Brecksville, and Medina. Call 440-940-2002 for a free estimate.

Yes. Communities like Valley City and Columbia Station often have longer driveways, gravel access, and larger lots. We review these details in advance so the crew can plan for access and loading distance before moving day.